Disappointing
I brought my Enclave in for an oil change around 9AM on 10/14/17. At the time I registered for the service at the sales desk, I asked for a quote on Tires for a different vehicle that I own (2013 Honda CRV). I knew that it would take some time for the oil change and since there was a line waiting for service I asked the customer service agent to get a quote together and share it with me when things got a little slower. 90 minutes later my oil change was completed and no one had addressed my need for tires. they tried to speak with me about the tires at checkout but I think I had put enough time in at the shop (90 minutes). There are plenty of shops that hope to sell me tires. I know that I can be accommodated within a reasonable time frame. I was disappointed with this situation and plan to take my tire business to someone else. Up until now, I have been a very regular customer with Dobbs. I guess they are to busy to serve me effectively.