A shop in Newport News, VA
Service date 2026-09-23
Verified Service Visit
The service was great the time was excellent I used them often whenever I have car problems they are honest people
Lettie J. · Verified customer
Verified auto service reviews
Every review here came with a repair order.
Each one is tied to a dated visit at an independent shop and written by a customer that shop invited by name. You can't leave a review here without having been there.
What actually gets published
The bad ones stay up too.
We take out duplicates and abuse. Nothing else comes down — not on request, not for a fee. 721 one-star reviews are live right now.
32,234 reviews · 157 shops · 203 locations
5 ★
27,050 · 83.9%
4 ★
3,123 · 9.7%
3 ★
802 · 2.5%
2 ★
538 · 1.7%
1 ★
721 · 2.2%
Chain of custody
How a review gets here
Four steps, in order. Skip any one of them and the review never posts — which is the whole point.
STEP 01
The shop closes the ticket
Work is finished and the repair order is closed out with your name and the date on it.
STEP 02
You get one invitation
A text or email goes to you, and only you, with a link tied to that specific visit.
STEP 03
You say how it went
A rating and whatever you want to write. Good or bad, it goes in the same way.
STEP 04
It's checked, then published
Duplicates and abuse come out. Everything else goes up, one-star reviews included.
Latest
Recently published
A shop in Newport News, VA
Service date 2026-09-21
Verified Service Visit
Excellent Customer Service
Excellent we have been coming for years excellent customer service.
Jeff T. · Verified customer
A shop in La Porte, IN
Service date 2026-09-18
Verified Service Visit
Cadillac Repair
They diagnosed a recurring problem and and with no charge have added additional bracing to permanently fix.
William T. · Verified customer
A shop in Canton, MI
Service date 2026-09-01
Verified Service Visit
My Wife took the car in and picked it up after the work done, As ususal the job was done very well.
Mike and Dianne M. · Verified customer
Coverage
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Review coverage is strongest in the markets where our participating shops are concentrated. Wisconsin and Pennsylvania together carry 55% of everything published.
For shop owners
Reviews from the people you actually served.
Close a ticket and the invitation goes out on its own. You'll see every rating as it lands, and you'll have a record of real service you can point customers to.