Verified auto service reviews
Each one is tied to a dated visit at an independent shop and written by a customer that shop invited by name. You can't leave a review here without having been there.
Had an inspection! Service was good! Yes, I’ll return soon for another job that needs addressing.
What actually gets published
We take out duplicates and abuse. Nothing else comes down — not on request, not for a fee. 721 one-star reviews are live right now.
Active Now: 32,237 reviews · 203 locations · 4.7 avg rating
Chain of custody
Four steps, in order. Skip any one of them and the review never posts — which is the whole point.
Work is finished and the repair order is closed out with your name and the date on it.
A text or email goes to you, and only you, with a link tied to that specific visit.
A rating and whatever you want to write. Good or bad, it goes in the same way.
Duplicates and abuse come out. Everything else goes up, one-star reviews included.
Latest
The service was great the time was excellent I used them often whenever I have car problems they are honest people
Excellent we have been coming for years excellent customer service.
They diagnosed a recurring problem and and with no charge have added additional bracing to permanently fix.
Coverage
Review coverage is strongest in the markets where our participating shops are concentrated. Wisconsin and Pennsylvania together carry 55% of everything published.
For shop owners
Close a ticket and the invitation goes out on its own. You'll see every rating as it lands, and you'll have a record of real service you can point customers to.