Appleton, WI
Reviews
What a nice gentleman at the counter helping me with my tire needs. Patrick Smith you should commended for your professionalism and hospitality. I enjoyed talking to you and your help. Thanks. I also appreciated the young lady who put my tire on and reinstalled my spare.
The customer service was amazing. Everyone were very friendly and respectful. Especially Patrick. He went above and beyond my expectations of customer service that I have experienced in years. We were looking for new wheels/tires for our corvette and we showed Patrick what we wanted and he went out to websites and found a set that we just love. The communication was awesome. We live an hour and a half away and will not hesitate to make the drive for the exceptional service of this team.
I've been going to Matthews Tire - East Side for over 15 years. I've taken at least 10 different vehicles there over the years for tires, oil changes & various repairs. I have yet to be disappointed with dozens of visits.Craig, Mark, Dan, Paul & Patrick have always treated me with respect and like a friend.
Brought my van in for an oil change, windshield wiper replacement, blinker light burned out, and brake light replacement bulb. Brought my van in at 740 and wasnt finished until 440, which was ok because they gave me a courtesy car, but seemed like they almost forgot about it, as I drove past on my break at 130 and the van hadnt moved, I called and asked if it was going to be ready that day and they acted like they didnt really know about my an but assured me it would be done. When I picked it up the guy checked me out, gave me my keys and said nothing. Went out to get in my van, unlocked it and saw the brake like still burned out. I went back inside to ask why and they claimed I never said anything to them about that light..dont they always check all the lights during an oil change ? They pulled my van back in and did fix the light..after waiting another 5 minutes I left again only to discover they had not reset the oil light. I went to the West College location the next day to fix
Good job
Timely, friendly, and complete
Great service and quick !
Great as usual
It was a good experience. I had an oil and tire rotation completed, nothing complicated!
Excellent service!
Also on Google
See this shop's Google rating and a few of its Google reviews, shown separately from the reviews above.