Great customer service
Thank you great job .. wonderful team
Sterling, VA
Reviews
Thank you great job .. wonderful team
good visit. friendly fast, and apparently competent
I needed brake rotors turned and Hogan's still does it while most other shops don't! They were very professional and did a nice job.
Hogan and Sons di a great job as usual getting me in and out with my oil change.
In a nutshell, I brought my 2005 Chevy Silverado in to have my emergency brake repaired. For $900+ They would perform a rear brake service and replace two brake cables, only after I told the technician to look at the cables. The service manager might have ignored that part or didn't communicate it very well. They did show me the shoes were cracked. For $125+$9 in shop supplies and taxes, I asked them to put it back together, and I'll do it myself ($80 for AC Delco brake cables, $100 for NAPA ultra premium shoes and hardware kit) note: Goodyear allegedly uses the cheaper NAPA TX shoes). The service manager was friendly, the shop was clean, and the TV played Velocity Channel for the three hours it took them to get me an estimate. Note: my truck was the first one in the bay. They sat on it for ? then gave me the news. In all fairness, VA Tire & Auto did an equally bad job diagnosing my issue by only replacing a hardware kit and charging $200 to hook the cables back up. Repair didn't last.
Too expensive even with coupon :(
Recommend using Hogan & Sons for your regular service and for when the unexpected happens. Great people to work with!
Excellent
Excellent customer service, exellent technicians! Going to this place feels like going to a personal friend/mechanic.
After breaking down in Falls Church, my car was towed to Hogan & Sons. Within 2 hours, the team had run a diagnostic test and determined that they could fix the malfunction but recommended I take the car to the dealer where it the repair would be covered by the warranty. Hogan & Sons honest and reliable service saved me hundreds. Many thanks!
Also on Google
See this shop's Google rating and a few of its Google reviews, shown separately from the reviews above.