Fast and courteous
The work was done as requested and on time
Sterling, VA
Reviews
The work was done as requested and on time
Great customer service skills! Got the job done efficiently and were friendly. Did not try to pressure me into buying anything other than what I came in for (new tires) price matched a quote I had gotten from another location, and did give me a list of 101 other problems my vehicle had. Did a good job and then called to thank me for my business. I recommend them.
Great customer service, unfortunately the shuttle wasnt available on time
Fast and reliable
The friendly staff kept me well-informed about the status of the work and showed me the parts that needed replacement while they were still on the truck. I will definitely be using Hogan again.
great customer service.
Not happy at all.I used a coupon like every time. But the service rep told me that last time it cost $39.39.00 whewhen I checked my files afterwards it turn to be NOT true.
Professional. Easy. Quick
I brought the car in Thursday 7/27 and was initially told it could be fixed that day. About 20 minutes later I was told that it couldn't be and I was scheduled to bring it in at 8:00 on Saturday 7/29. I did, but the car was left setting in the lot for over an hour and was not serviced until I asked for the key back. I have never had service like this before at this facility and assure you I will not again more than once. You need to bring your standards back up or start saying goodbye to customers.
Excellent service by Ray and Alex. My new location for vehicle repairs/maintenance.
Also on Google
See this shop's Google rating and a few of its Google reviews, shown separately from the reviews above.