Herndon, VA

Hogan & Sons Tire and Auto

2421 Centreville Road
Herndon, VA 20171
295 verified reviews
85% would recommend
5 ★
200
4 ★
40
3 ★
13
2 ★
15
1 ★
27

Reviews

What customers said

Page 3 of 30
Service date  2018-01-29
Verified Service Visit

Tried to Rip Me Off Part 1

Tried to charge me $150 to change a fog light and a 3rd brake light in a 2003 Dodge Dakota. Mind you, these bulbs are extremely easy to reach and require no more than a screwdriver to change them. Finally talked them down to the (inflated - "it's retail, gotta make money off of these things!") price of the bulbs and $25 for the "labor". These guys are crooks, no other way to put it. Stay tuned for "Part 2: Fool Me Once, Shame on You; Fool Me Twice, Shame on Me".

Crash D. · Herndon, VA · Verified customer
Service date  2018-01-19
Verified Service Visit

Poor

Had shocks and struts replaced$1400. Two days later all sorts of rattling coming from beneath car. Have to waste time now taking it back. Hogan used to be good. Now they ****. I had to give one star for review. They deserve no stars

John B. · Herndon, VA · Verified customer
Service date  2018-01-20
Verified Service Visit
Would recommend

great professional service

Mel, Elton, and crew are very thorough. Recently came in for routine fluid service and the tech noticed a small leak coming from the water pump. on a Toyota Highlander, changing the pump requires pulling the engine ($$$$) . Turns out, my car is still under warranty ($0!!!!) for another few months. Had they waited to tell me, I very well could have been out of warranty when the problem got worse. Thanks for the heads up guys! You saved me tons of cash!

Cliff G. · Herndon, VA · Verified customer
Service date  2018-01-08
Verified Service Visit

Very dishonest business

This will be my last visit here as they will smile and lie straight to your face. I brought my car in for a tire change; when I came to pick it up, the clerk told me I was "missing 2 center cap". I am positive that they were all there as I took photos of the car before dropping it off.apart from that they even broke the 2 that were left as they fell off on my way home. Overall I found this place to be very unprofessional and had little care for their customers vehicle.

Eric M. · Herndon, VA · Verified customer
Service date  2018-01-03
Verified Service Visit
Would recommend

Battery replacement

Responsive, fast, and courteous service. Great job

David E. · Herndon, VA · Verified customer
Service date  2018-01-05
Verified Service Visit
Would recommend

Great Service in decent time

Catherine M. · Herndon, VA · Verified customer
Service date  2017-12-13
Verified Service Visit
Would recommend

Great Service

Gabriel was great to deal with he explained everything that was needed for my car Thumbs up on his and Hogans & Sons Honesty

Alberto C. · Herndon, VA · Verified customer
Service date  2017-12-11
Verified Service Visit
Would recommend

Acura MDX routine service

I frequently take my vehicles to Hogan and Sons. I like the convenience of their location near my work. Their staff is always nice. They do frequently suggest additional services that my car might need, but if you ask, they will give you a reasonable idea of how pressing the need is.

Brent S. · Herndon, VA · Verified customer
Service date  2017-12-09
Verified Service Visit
Would recommend

Good job!

Pei H. · Herndon, VA · Verified customer
Service date  2017-12-08
Verified Service Visit
Would recommend

Excellent Experience

Every aspect of my visit was a good experience. Techs are very knowledgeable and answered all my questions.

Robert M. · Herndon, VA · Verified customer

Also on Google

Google reviews

See this shop's Google rating and a few of its Google reviews, shown separately from the reviews above.