Dobbs Tire & Auto Centers

Disappointed

I have been a dobbs customer for over 25 years at Waterloo and previously at Swansea and have usually had great service. This latest visit was VERY disappointing and concerns me. I took my car in for a regular oil change and tire rotation. The next day I noticed the tires were in the same position as I knew that my car needed a wash and had noticed that both tires in front had extra dark dirt on both front wheels. After the manager asked the tech he admitted that the tires had not been rotated. This was something visible but my confidence level is questioned. Should I be concerned if possibly I paid for an oil change and 17 point inspection which may not have happened? (I did have to change back my % counter for oil change myself.) #puzzled #disappointedI would have recommended dobbs in the past but I would think twice now.

4 New Tires

I needed replacement tires for my truck. I drive about 6-8,000 miles a year, and the existing tires served me well for more than 50,000 miles. I was told like replacements would do so again, saving me a good amount of money. Thanks for honest advice!

Tires

Very quick and courtesy. They always let us know when something else is going on.

Tire blowout

They were helpful and replaced my tire under warranty!

Very fast repair time.

Good job

The Dobbs crew did well on my last visit; performed the service on time and as promised.

Great staff, great service!

They always try to get your car done as soon as possible. They also keep you updated if there will be any delay. Friendly staff and great service!

Thumbs Up

Good service at reasonable prices.

work on shocks and brake pads

They done the work in the time they said they would and let me know as soon as it was done.

Feedback

The shop knew who I was when I walked in the door (always a good feeling, especially when I bring 5 cars to them), addressed the issues and got my vehicle back to me in a reasonable amount of time. All went well. A big thanks to Doug (and crew) for their service.