Dobbs Tire & Auto Center

All good

Appointment 2/15/219

As usual, I am very happy with the service I received. I appreciate the courtesy and knowledge of your employees.

03 vette

As always a pleasant experience! Thank you

Headlights

I came in because my headlights were too dim, to the point of giving me no visibility at night. The solution presented to me was that I needed brighter headlights. The representative I spoke to told me he couldn't guarantee that the brighter headlights he'd ordered would fix the problem since it wasn't a common issue and therefore he didn't have a lot of experience with the new headlights, but that they were recommended by the supplier. I bought the headlights hoping for the best and they were installed. But the new headlights have not increased my visibility at all. When I turn them on it's still as if I have no lights whatsoever. I don't blame the representative since he told me it wasn't a guarantee, but I'd hoped there would be more of an effort to investigate the issue. Something is definitely wrong with my car for my headlights to give me no visibility. Now I've wasted money on new headlights that haven't changed anything.

Oil change service

You squeezed my car in that cold evening and gave me a lift home and back to Dobbs. I really appreciated that! 5 star service.

Gas Cap

The engine warning light was on and we went to AutoZone to get a readout of the issue. The readout indicated some "fuel related" issues and suggested we replace the gas cap first to see if it would clear the warning. It didn't. Our car is still under original and extended warranty and according to Dobbs they will fix the car and bill the original or extended warranty company. After they looked at the car they said the gas cap we bought was not OEM so they put an OEM one on the car and the warning light went off. Went to pick up the car and they charged me $189!

Its the little things

I always enjoy the customer service at Dobb's. This time around they let me down a little. When checking my cabin filter, which I did not have them replace, they did not reinstall my glove box instead leaving it on the floor. It was an easy replace for me but left me scratching my head.

New tires

I like the 'out the door' price that includes free rotations and balancing. Also, their multiple locations and nearby warehouse help ensure the tires that I need are available.

tire swap

everything handled within 1 hour dinner time frame?!! Love John and the guys at sulphur springs location. they take care of us like crazy.

Oil Change

John was super as he always is when I bring my vehicles in for service.