Flat tire
Dobbs took care of my flat. It did take 1 1/2 hours but staff was friendly
High Ridge, MO
Reviews
Dobbs took care of my flat. It did take 1 1/2 hours but staff was friendly
as always the do a great job.
Everything went smoothWorkers were friendly
Thank you for working so diligently on replacing the damaged tires on my truck.
Came in to get right front CV joint replaced. Wound up paying the Dobbs alignment tax also. Picked up car to discover ABS and TCS lights on. Assistant manager then said "oh yeah, those were on when we pulled it in this morning". They certainly weren't on when I dropped it off the day before and I was pretty incredulous that nobody even bothered to mention this. Assistant manager offer to comp the diagnostic. I have not taken them up on this offer because it's way too easy for them to cover their tracks. Damaging or failing to reconnect the ABS sensor, ring or wire is very easy to do when replacing a CV joint. Way too easy for them to say one of the rear sensors is out and then actually fix the front right one. I've spent more than $2,000 at Dobbs in 2018 for cars that weren't fixed when I got them back. Other than possibly tires and oil changes, my business has been lost forever. Fast is the only thing you have over other local garages, but it doesn't matter if you don't fix it.
very good
Totally disappointed with my visit on 11/14/18. Standard oil change and tire rotation took 2 hours!!! They apparently checked my alignment for free after they rotated my tires (that I have done regularly) and notified me that my car is out of alignment now. Never had an issue with the wheel pulling to the left before I went to Dobbs and now my car pulls hard to the left. I will go somewhere else to have an alignment.
Steve was great to deal with. Professional and attentive. Cory and the staff are top notch and courteous. They took great care of my white Silverado 4x4. I highly recommend them!
Service was great
Service was prompt and completed to my satisfaction. Servicemen are always knowledgeable and courteous. Wouldn't go anywhere else.
Also on Google
See this shop's Google rating and a few of its Google reviews, shown separately from the reviews above.