Dobbs Tire & Auto Center

Just simple maintenance

This scheduled appointment for a tire rotation and oil change took 2 1/2 hours to complete. The manager apologized for my wait and discounted my final total, but I practically speaking, I could not regularly do business here if simple maintenance work is going to take so long. Even with an explanation of delay due to "training" staff, my work was scheduled, and should have been given some priority over other work in the bay. Not an overall good experience. I have had a better experience at other Dobbs locations. Last oil change and rotation took all of 45 minutes, so that was my point of comparison.

Great service , very friendly , trust them looking at my car ! Always feel they are a bit expensive but very satisfied

Oil Change

A recent oil change took longer than expected. I didn't have an appointment but considering the service attendant knew I was waiting I believe 2 hours and 5 minutes was too long. Otherwise I had no issues.

Good service on time.

Friendly fast service.

Great Shop for Tires and Maint

I am a long time customer of Dobbs in Fenton. Mike and the crew at this location are very knowledgeable and always provide great service and advice on tires and maintenance. Highly recommended!

Not Happy

After being told my car would be fixed the day I took it in I received a phone call and was told the technician would be staying late to complete the job but he was having difficulty with it. Then just before closing time I was told I could pick it up. I drove to work the next day and it was not fixed. I had to return the next day to have it fixed again, wasting half of another day when it should have been correct the first time. I was not happy with the price in the first place but left it with Dobbs because I did not have time to take it elsewhere to get it repaired that day. I would have taken my vehicle somewhere else if I had known that I was being sent away with a vehicle that was not fixed properly.

Flat tire

I would rate this 0 stars if I could. I brought a flat tire in about 12:30 pm I didn't get out of there until 7 pm terrible customer service. Will not go back, if I had got 4 tires probably would have taken days

Tire Rotation, Balance, Align.

I brought in my new Jeep Patriot with 7500 miles for tires rotation, balance and alignment, without an appointment. Less than two hours later it was ready to go! Outstanding service. :-)

Car Repair

Vehicle was running rough and driving performance was under par.Technican's diagnosed the problem and the repair has restored the vehicle performance.