First Rate
The guys at Dobbs always provide me with top notch service at a fair price.
Fenton, MO
Reviews
The guys at Dobbs always provide me with top notch service at a fair price.
The young man answered my questions about alignment very clearly, convincing me that it was necessary for life of the tires. Very polite, as has been m past experiences at Dobbs. Glad you teach patience too!
Great service
Purchased 3 new tires because 1 was replaced a little more than a year ago. I was not pressured into purchasing other items for the car. I had the brakes checked and appreciate the honesty on brake pad thickness remaining.
I have been a faithful customer for 14 years. This week you lost me. Not just from my recent visits and issues but the last year. I believe your quality for basics such as putting air in tires and emission tests to more complicated has become low. Also, the customer service and communication have not been positive. Poor communication of issues and not approving charges that should have asked. I use to trust what I am being told and now I do not.
Brought my wife's 2017 SUV in for an oil change and alignment. Got the call that it was a steering column issue, then another call that it was a tire issue, and that we needed a new tire. It was $150 oil change and alignment/steering column adjustment. I declined the new tire and the car drives perfectly straight. The first time I brought my SUV in for a safety and emissions test, it was $750 to allow it to "pass." I feel like no matter what, there's always something. Seems there is always some type of issue that will cost you well above what you had in mind. Find a local mechanic. I know that I will be.
MY service was excellent the Dobbs staff was professional as usual
They were very friendly. Went out of their way to help me on a Saturday afternoon when my local dobbs could not. They had to go out of their way to get my part as well. Awesome team at this location.
I was so happy that Jay was able to find the problem with the blinking light and determine it was just a switch. I figured I would have to go out and find a new car. Fortunately, Jay was able to look over the car and see that it wasn't on its last leg yet. Had the fluids changed and we are good to go! Thanks Jay!
Great job!
Also on Google
See this shop's Google rating and a few of its Google reviews, shown separately from the reviews above.