Austin, TX

Lamb's Tire & Automotive #6 (Lake Creek)

10204 Lake Creek Pkwy
Austin, TX 78729
75 reviews · 73 verified
95% would recommend
5 ★
63
4 ★
6
3 ★
1
2 ★
1
1 ★
4

Reviews

What customers said

Page 1 of 8
Service date  2017-09-09
Posted on the website

Sub Par tires

I went to this location for an oil change and some tire issues were discovered by the staff. To my dismay, two of the tires were bald. Almost no tread left. I was shocked since the two bald tires were purchased from Lamb's (in Round Rock) in April of 2016. So 17 months and 18000 miles later, the tires are beyond worn. Lamb's offered to sell me a set of tires. I flatly refused. The tread on the other two tires was in great shape despite them being on the car since before I bought it in 2015. To sum it up, I was sold a ratty pair of sub par tires. I question if the tires were even new as the salesman claimed, since they wore down so quickly over normal use. There is no way I would ever spend another penny with Lamb's and I will encourage anyone to steer clear of them. I will say, however, that the staff was highly professional and explained there position with respect despite their inability to correct my tire issue.

Keith B. · Austin, TX
Service date  2017-05-20
Verified Service Visit
Would recommend

Front Brake Replacement

They guys replaced the front brakes, along with all the necessary related tasks quickly and at a cost that was less than 2 other places I received quotes from. Great Job.

Tom L. · Cedar Park, TX · Verified customer
Service date  2017-05-27
Verified Service Visit
Would recommend

An oil change gone bad

I was leaving for Dallas but knew I was due for an oil change. The wait was as expected, but getting the car back I noticed it didn't have as much power or wasn't as responsive as before as well as the ac not blowing as cold. I didn't mind too much since it was getting cool in the evening and wasn't in a rush. Arrived to Dallas and stopped for a few hours. Afterwards and getting back into my car, I immediately notice a noise I have never heard before. Now this car has it's issues but they were all gradual. I do not think this was happenstance as this happened a few hours after an oil change and there was not any noticeable symptoms like this prior before the oil change. The engine has starting making strange noises in two areas of the car and the ac is no longer blowing cold. I would love an explanation and more importantly, for this to be resolved and corrected at no cost of my own.

Adrain W. · Austin, TX · Verified customer
Service date  2017-05-26
Verified Service Visit

Bad Management

Simple oil change turned into an hour and a half wait time. With another fourty five minutes to replace a wheel stud mechanic broke. Then management tells me my lug nut is lost and doesn't try to replace it. Wow... I will definitely tell my family to go elsewhere from now on. I am a local Austenite and really tried to give this place a chance.

Robert L. · Austin, TX · Verified customer
Service date  2017-05-20
Verified Service Visit
Would recommend

Great Job As Usual!

My go to place for my Jeep! Thanks guys!

Jamie Y. · Leander, TX · Verified customer
Service date  2017-05-12
Verified Service Visit
Would recommend

Reliable service

You dont fix what aint broke. I appreciate that.

Eric C. · Austin, TX · Verified customer
Service date  2017-05-10
Verified Service Visit
Would recommend

Great Service

Great service by Lambs. In/Out quickly, fair prices

Leslie P. · Austin, TX · Verified customer
Service date  2017-05-08
Verified Service Visit
Would recommend

Car Inspection and oil change

They got my car in and out quickly. Polite and professional. No trying to upsell on the oil change and they sent me a coupon for the next one.

Meredith F. · Austin, TX · Verified customer
Service date  2017-05-04
Verified Service Visit
Would recommend

Great service as always!! iHave been a customer for 13 years and they always take good care of me!!

Melanie H. · Austin, TX · Verified customer
Service date  2017-04-29
Verified Service Visit
Would recommend

A Great Experience

Fast friendly service! This is a great store and and I appreciate all the guys there.

Blake M. · Austin, TX · Verified customer

Also on Google

Google reviews

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