Georgetown, TX

Lamb's Tire & Automotive #10 (Georgetown)

3021-A Williams Dr
Georgetown, TX 78628
(512) 930-2025lambstire.com
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129 reviews · 126 verified
85% would recommend
5 ★
86
4 ★
21
3 ★
6
2 ★
5
1 ★
11

Reviews

What customers said

Page 5 of 13
Service date  2017-03-28
Verified Service Visit
Would recommend

Another Great Experience

I had yet another great experience with Lamb's Tire & Automotive in Georgetown. I made an appointment for tires. They had the tires/parts already ordered and ready. They advised that they were short a couple of technicians that day, but still managed to get me out with my tire/tire parts replacement and an alignment within a reasonable amount of time. They kept me up to date on how the progress was going during the entire replacement/alignment.

Mary G. · Georgetown, TX · Verified customer
Service date  2017-03-25
Verified Service Visit

Puzzled

Took my car into Lamb's and worked with Cory Jenson. Cory was very pleasant and professional to work with. I took my car in for a slow tire leak and was told the spot the screw was located was unrepairable and had a similar tire for $287 to replace it. Along with that, another $539 in repairs based on recommendations. I held off on the tire because they didn't have a match, and said I would keep the recommendations handy until I could get the tire fixed. Took the vehicle to Discount Tire and they said they would have a look and worse case put on a new similar tire for $115. 45 minutes later they called and said the car was ready, that the there was no issue repairing the tire and provided the service at no charge. So it's really hard to rate the service based on this visit. I still may go back for work on the other recommendations and then have better input.

Chris H. · Georgetown, TX · Verified customer
Service date  2017-03-24
Verified Service Visit

You asked for review

Not good. Waited 3 hours for an oil change, after having been told on arrival that wait to get in would be appx. 45 minutes. Kept stringing me along. Told everyone, including me, that they were out of their less expensive oil, so we all had to take the upgrade, for more money. Total bill: $60, just for an oil change! Never going back, and telling everyone I know not to patronize Lambs.

Lisa B. · Eden Prairie, MN · Verified customer
Service date  2017-03-22
Verified Service Visit
Would recommend

Excellent

Great customer service!

Tammy B. · Georgetown, TX · Verified customer
Service date  2017-03-23
Verified Service Visit
Would recommend

Lambs service

The service was excellent! Everyone was super nice there. Very impressed with the hospitality! Glad I came!

Shandi N. · Georgetown, TX · Verified customer
Service date  2017-03-23
Verified Service Visit
Would recommend

Great Service

Very pleasant people with efficient and courteous service. One doesn't always find these qualities, yet Lamb's showed them. I certainly appreciate it!

Peggy H. · Georgetown, TX · Verified customer
Service date  2017-03-22
Verified Service Visit

Problems with service!

I arrived right whenever the store opens to get a new tire put on a tire, and get a state inspection. 2 hours of waiting I had still not gotten both Services completed. I had an urgent matter to attend, but rather than finish my car and get it out, they made me come back after That! It still took another 40 minutes when I came back to get just the inspection done. I was not expecting it to take so long communication with me about the service itself, nor given an apology for the confusion of the staff, how long I had to wait, or trying to take care of their mistakes. I don't normally post complaints about service, but the service I recieved was just poor. It's just upsetting from someone who works in the service industry, and understands how to properly communicate with people. It seems all they cared about was making money, and not providing good customer service. I really don't know if I'd ever go back there OR recommend lambs to any of my friends who are in need of automotive care

Timothy M. · Georgetown, TX · Verified customer
Service date  2017-03-13
Verified Service Visit
Would recommend

arthur kennedy

good, as usual.

Aurthur K. · Georgetown, TX · Verified customer
Service date  2017-03-13
Verified Service Visit

Awful. Lost my business.

First, I called to confirm they could perform an alignment that day. Took truck in, PAID, and was assured it would be done by end of day. Went by to pick up @ 7:00, truck hadn't even been moved. I had already paid for this service and they didn't even touch my truck. Key wasn't in it either.

Sarah D. · Georgetown, TX · Verified customer
Service date  2017-03-11
Verified Service Visit
Would recommend

2013 Equinox

very professional, on time and as far as I know, fixed the problem

Clara O. · Georgetown, TX · Verified customer

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