Awesome service
I went in for a vehicle inspection and the guys on scene were able to get me in and out in no problem.
Cedar Park, TX
Reviews
I went in for a vehicle inspection and the guys on scene were able to get me in and out in no problem.
Genuine, caring help! Paul and Sam calmed me diwn and made me understand what coukd be wrong. They even got someone to take me home almost 20 miles! Repair was finished very quickly. The call to tell me what was wrong was very prompt and explained fully.
2012 Camry SE you guys did a great job always love coming to Lambs would not take my vehicle anywhere else. Paul and Jeff are the best
I was w/another oil change company in another town - I went to one close to me in my new home - it was not clean and then they said they didn't have time for for my appointment. I rolled down the street to this Lamb's and told them what happened - they said they would work me in - this was my 2nd visit and very glad they are my new "go to shop!"
Customer services is always A+ at this location. Service time is a tad bit long, but customers are always treated well.
As always, Lamb's on N. Bell took good care of me--a visitor from Canada. Paul explained to me the probable ramifications of prioritizing needed service on my elderly vehicle, allowing me to budget for some expensive procedures. I appreciate their honesty and forthrightness.
Decided to upgrade the brakes and rotors and add a K&N Cool Air filter on my Charger. One might not think of Lamb's for custom upgrades but they did a great job at a good price. I always recommend the guys over on Bell.
Awesome service. Sam was an awesome representative for your company.
I am very pleased with the customer service I received for a routine inspection & front end alignment. Special thanks to Paul who gave me a ride back to the shop when my car was finished, That's going above and beyond! Thanks for the excellent service! I'll be back
My rule of customer service has been the same for many years: Is this the way I would treat my mother? In the case of my recent visit, she would not be amused. Not only did they fail to adjust the tire pressure sensors after the tire rotation, which I specifically asked them to do, they also failed to reset the oil sensor and I drove away with the same 11 % oil life I drove in with. So I had to go online and learn how to reset the oil life and correct the tire pressure sensor identification. Not to mention that I printed out and handed to them a $10.00 off coupon which was totally ignored and they charged me the full price. Finally, while I think it is nice to have the paper floor mat and the plastic seat cover, please remove them before I get in, I don't need to finish the job for you. Sorry, you failed the Mom test.
Also on Google
See this shop's Google rating and a few of its Google reviews, shown separately from the reviews above.