Dobbs Tire & Auto Center

Good Service

Last minute car preparations for Christmas and the upcoming winter met by the team at Dobbs. Good service with friendly atmosphere. Thank you!

Beyond the Best

I asked Dobbs to look at my washer fluid tank for leaks. They called me and told me that my wipers wouldn't work. I was puzzled to say the least, however I told them to go ahead and find out what is wrong. They told me that it would be the minimum diagnostic charge and I agreed.Dobbs called me later to inform me, my car being a VW, has a safety feature that if the hood is open the washers will not operate. I laughed and said don't feel bad I have had the car for 3 years and just reticently learned some of the features.Dobbs told me no charge on the diagnostic-had it been a different shop they probably wouldn't have told me about the feature and charged me anyway. I believe HONESTY AND INTEGRITY GO A LONG WAY!WAY TO GO DOBBS!!!

Fast, friendly and professional service was provided. Thank you.

Quick headlight change

This store was very quick in changing my headlight which was no easy task but they got it done less than an hour. Very impressive because it was on a Saturday which I'm sure is there busiest time.

Long Waits

I will no longer be servicing at this location. My wait was over 2 hours when I was told it would be 1 hour. This has occurred here on other occasions as well.

My experience at Dobbs on 10/27 was substandard and awful. I had an appointment at 2pm for my safety and emissions test. I showed up early and didnt mind waiting. At 2:30 when i saw that my car was still in the same spot, i started to get frustrated. By 2:45 I decided to ask about when they would get around to servicing my car. I was told someone was getting the car now and I witnessed an employee drive my car into the shop. I received no apologies or explanation as to why it took 45 minuets plus my prompting to get my car serviced. My safety/ emissions took 15 minuets to complete- which seems short but I appreciate the quickness considering their were late for my appointment.

Very dissappointed

My car would not start up. Dobbs was close. They were very friendly. They kept me informed. It was very expensive to get my car fixed. They were suppose to do a oil change. I noticed that I did not get a sticker stating when my next oil change would be and my car was not reset to 100 percent. This really concerned me.I went back 2 days later the employee gave me a sticker and reset my oil button. I said can you check to see if they changed it. They said it looks ok. I said well it was at 63 percent left when I left the car to get fixed so it would not look dirty. He said I'm sure they did it.I really think it didn't get done but was charged for it. I'm super disappointed and concerned what they did to my car.Just because I'm a women doesn't mean I don't know anything about cars. I checked my oil myself before I came in and it did not look or feel like new oil. Long story short I was charged for an oil change that was 65 dollars that was not performed.

Wrong Oil

I have been going to Dobbs for 25+ years and have followed Pat to the store he is at. He had to step out that morning while I waited for my truck to be finished with oil change and tire rotation. I am so used to not looking at my service ticket I did not check until later. When I did I noticed that only conventional oil was put in mu vehicle. I have been on synthetic oil for over 3+ years so I called and was told we spoke about this and I agreed to use a "Back to School" special that only uses conventional oil. I called BS. Guys bait and switch BS my work at Firestone and is exactly why I left Dobbs for nearly five of those 25 years. I drive 35K+ a year and know my vehicle like the back of my hand. I don't want "Back to School" specials or to be sold items I did not ask for. I want what I get every time. I am not sure if I will return when my 3,000 mile change is due, yes, 3,00o because you did not use synthetic, but I will get my rotations since I purchased the tires there.

Dive deep

Over all this location is doing it right. Pat asked questions (diving deep) before starting the work. Questioning the history of what they saw. This helped me know what I was working with. I was able to make the right decisions. Thanks Pat!

Service on 7/14/17

Asked for a quick turn around and got it.