Dobbs Tire & Auto Center

Survey

Pat Terry and Jerry Layton both provided excellent customer service, and I trust their recommendations and advice.

Paul was Awesome!!!

Great service. My wife and I will be back.

Warranty

I Have taken all of my cars to Dobbs for over 20 years. I will never do business with a Dobbs again. I took the car in January for a problem. Paid the diagnostic fee and had around $1000 worth of work done on the car. A month and a half later the problem persists and when I took it in they quoted me another $1400 worth of work and charged me to have it diagnosed again. Of course, they stated the problem was fixed and this is another problem not related to what the fixed. Ironically, the car is doing exactly what it did in the first place. I reluctantly paid the $130+ for the 2nd diagnostic and left. They do not stand by their work, the warranty is meaningless, and paying a diagnostic fee for problem that they did not fix twice was the last straw. I will be finding someone local that has an investment in their reputation and work.

Brought my daughter's SUV in for one new tire. You called, vehicle is ready to pick up with your two new tires. Told them we could only afford the one right now. So then you couldn't find the second tire you took off to replace the second new tire we didn't ask for. Was just a whole cluster. Finally got what she asked for abs away they went. But just seems like a lot of undue pressure put on her to make her mind if she wanted 2 tires or the one.

Car work

All was good the one point I would make is that I spent over $1700 I would think the $30 for inspecting the power steering pump could have been pulled from the invoice since nothing was done and again I spent a fortune on a bunch of other items. It did not cost $30 to look at the pump.

Oil change

Pat Terry is very honest, can always trust him to do the best job at the best price. I follow him from location to location

I have been taking my cars to Dobbs since I first started driving which was 20 yrs ago and i refuse to take my car anywhere else.

Oil Change Hwy K

Mike and Dobbs have done an outstanding job with keeping my 280,000 miles SUV serviced and in fairly good shape. I've been a happy customer for quite some time. Kudos to Mike for being such the terrific Dobbs' representative. He deserves a raise because represents the company well. Overall, I appreciate the friendly, honest service. Thanks Dobbs.

Great Service!

Defective Replacement Part

The replacement wiper fluid pump installed in my truck does not function properly. Why not check this before taking my payment and sending me on my way? Now, I have to spend part of another day dealing with the same problem I had originally.