Dobbs Tire & Auto Center

Fast, friendly service, as always!

2008 Buick Lucerne

showed up without an appointment at 8:30. Oil change and tire rotation completed by noon.

Great job!

Thank you for the great customer service, quick attention and always being ready to answer my questions in plain easy to understand terms

New tires

Tires were replaced on my vehicle and the price I paid was the same as the quoted price. I did not know prior to the service that I needed the alignment but Dobbs applied the coupon to the price. They acted in a professional manner. They even had a courtesy van to drop me back at home.

Very Good

The service that I received was very good

2012 sonata

I came in for an oil change and transmission fluid change and a tail light out. I came in at 8:23 and was promised a time of 10:30 as I had work at 11:00. I got out of there at 11:07 and was not told they were running behind. Furthermore my tail light wasn't able to be change Bc of further complications but I was still charged some sort of $20 fee.

Very helpful

Let me know quickly what could and couldn't be done and what I needed

Turn off my interior lights!

Please remind your technicians to turn off all interior lights when they finish servicing a car!I had safety and emissions done on Saturday (plus new tires, so I spent $300 at Dobbs altogether). All my driving Saturday was in daylight so I didn't realize one of your technicians had forgotten to turn off the interior lights (I know for sure I hadn't turned them on myself--I didn't even know where the switch was in the car!). When I got into my car tonight, the car wouldn't start. The roadside assistance person who came confirmed that it was due to the light being left on--the battery itself is new. I had a number of important events to get to this evening, and I had to cancel them because of your technician's error. I'm sure it was an honest mistake but it was nonetheless costly in time, money, and the events I had to miss. To save future customers this misfortune, please remind your technicians to turn off all interior lights when they finish servicing a car. Thank you.

Nailed it, mostly.

Puncture left in tire from an old nail was patched great & fast. I found it odd though that my hood release was used by way of my hood being ajar. Had to fully release & shut hood once noticed. What's under the hood has nothing to do with a punctured back tire. Engine seems to idle a little rough now too...

below standard

I went in for a sound i was hearing when i apply my brakes to stop. The manger Matt Simpkins told me i need overhaul on brakes. to make the sound go away. The loud sound never went away. First time i went was Oct.17,2016, Oct.20,2016, then Dec. 4,2016,Dec .10,2016. I was charge $793.58 on Oct.17,2016. The noise is so loud when i apply my brakes, I don't even want to drive because Matt charge me all the money for a job that was not completed. Matt should have told me his mechanics did not no what the problem was. Im a senior lady who was ripped off for over haul of brakes. Which i did not need... I want a refund back of $793.58