Edwardsville, IL

Dobbs Tire & Auto Center

2466 Troy Road
Edwardsville, IL 62025
228 reviews · 226 verified
95% would recommend
5 ★
200
4 ★
13
3 ★
3
2 ★
4
1 ★
8

Reviews

What customers said

Page 12 of 23
Service date  2016-12-01
Verified Service Visit
Would recommend

I Recommend Dobbs.

On time. On cost. Quality work. No surprises.

Coleman S. · Edwardsville, IL · Verified customer
Service date  2016-11-21
Verified Service Visit
Would recommend

Always great service at Edward

Always great service at Edward

Ann P. · Maryville, IL · Verified customer
Service date  2016-11-19
Verified Service Visit

Disappointed

I schedule an oil change over the phone. When I dropped off my car at 7am, they had no record of my appointment. I asked to have my blinker bulb replaced during drop off. When I picked up at 5pm, I paid my very large bill for new spark plugs and battery and drove away. Was frustrated to find that my blinker bulb was still out so had to return to store. They asked the technician if the bulb had been replaced and he said the blinker was not working. No one could answer why I was not told about the problem when I drove away. Was told to drop car off again the following Saturday for diagnostic. When I called 2 days prior, they again did not have my appointment. Had to report other issues following 1st visit (rear wiper control and radio volume control on steering wheel were not working). After keeping my car again from 7am-5pm, they did fix the blinker and waived the diagnostic fee. However, I was very frustrated to waste 2 full Saturdays and to not be told about the blinker on 1st visit

Katie B. · Edwardsville, IL · Verified customer
Service date  2016-11-07
Verified Service Visit
Would recommend

Thank you

I accidentally hit debris on I270 heading to work and ended up with a flat tire. I had the tow truck driver drop me off at Dobbs and within a couple of hours I was on my way back to work. This really helped to relieve my stress that day.

Pam H. · Edwardsville, IL · Verified customer
Service date  2016-11-07
Verified Service Visit
Would recommend

Dobbs

They fit me in and made me feel comfortable with my tire rotation and oil change.

Angela J. · Edwardsville, IL · Verified customer
Service date  2016-11-02
Verified Service Visit
Would recommend

Oil change and tire rotation

I was/am very happy with the service. I have an issue with one or more of my tires, and they are trying their best to get it resolved. I hope they are able to solve the problem.

Joyce W. · Edwardsville, IL · Verified customer
Service date  2016-10-17
Verified Service Visit
Would recommend

Oil Change

Terry & his guys at Dobbs/Edwardsville are AWESOME! They always do a GREAT JOB! I drive 86 miles round trip, just to deal with Terry and his team!! Thank You, Andy

Andy B. · Mulberry Grove, IL · Verified customer
Service date  2016-09-27
Verified Service Visit
Would recommend

Car Care At It's Best

Knowledgeable and courteous staff. Dependable and reliable work that I can trust to keep my car safely on the road.

Dianne M. · Edwardsville, IL · Verified customer
Service date  2016-09-22
Verified Service Visit
Would recommend

Special Orders - Not an Issue

Special ordered tires were delivered next day and promptly installed. Good price and great service. Will return to Dobbs for additional automotive services.

Richard K. · Glen Carbon, IL · Verified customer
Service date  2016-09-21
Verified Service Visit
Would recommend

Great Customer Service

Always great customer service. I feel good knowing that all fixes are guaranteed.

Jim B. · Bethalto, IL · Verified customer

Also on Google

Google reviews

See this shop's Google rating and a few of its Google reviews, shown separately from the reviews above.