Austin, TX

Lamb's Tire & Automotive #15 (Four Points)

7515 Ranch Rd 620
Austin, TX 78726
92 verified reviews
91% would recommend
5 ★
71
4 ★
12
3 ★
1
2 ★
5
1 ★
3

Reviews

What customers said

Page 7 of 10
Service date  2016-12-14
Verified Service Visit

Not Impressed

A few months ago, I was told during a service that I should consider coming back in for a brake rotor machining. I wasn't able to until yesterday. It was not emphasized how much damage it could do and what the cost would be in the future. Yesterday was more expensive than I realized and I think that is on Lamb's entirely. I had to opt out of things because of the expense. If I had been properly informed in the past on what was needed, this wouldn't have happened. Do not contact me. I won't be coming back.

Jessamine E. · Austin, TX · Verified customer
Service date  2016-12-05
Verified Service Visit
Would recommend

Thanks for the help

Thank you for replacing my truck light bulbs and wiper blades. I was really surprised that it cost over $200 in labor to replace light bulbs. That must be a bad design by Chevy.

Marvin M. · Austin, TX · Verified customer
Service date  2016-11-12
Verified Service Visit
Would recommend

safety inspection

as usual i found lamb's service

Larry J. · Austin, TX · Verified customer
Service date  2016-11-28
Verified Service Visit

Inspection report untruthful

I went to Four Points Lambs for 1) a Goodyear tire from THIS STORE needed rebalance & 2) st insp. The front tires were worn, yet passable (via Lincoln penny trick), but I elected to buy 2 new tires. I received a call saying it would not pass - wiper blades. I told them I would not pay $60 wiper replacement cost, to fail the inspection & I'd change the blades (same Rain-X) and bring it back.I later noticed the "Explain Rejection Fully" field on the "Vehicle Inspection Rejection Receipt" had been filled out "wiper blades are torn more than one inch, front tires are worn down to the wear bars". THIS WAS A LIE!! I just had 2 brand new tires installed at that store! They did not want to say that it failed for only a wiper blade. I am also now concerned that this will needlessly appear on the CarFax history for this car. Finally, the reinspection readily passed after I changed only the wiper blades.I do not understand why the inspector had to lie after I spent $350 for 2 new tires!!

Ron H. · Austin, TX · Verified customer
Service date  2016-11-23
Verified Service Visit
Would recommend

Brakes and a tire

Great location, great staff. They work quickly and efficiently. On this occasion the replaced a tire, machined the rotors and put on new pads for my front brakes. They flushed the brake fluid as well and even stayed open past close to have my car ready to go for me.

Mike H. · Austin, TX · Verified customer
Service date  2016-11-17
Verified Service Visit
Would recommend

Excellent Service!!!!!!!

Jacob E. · Elgin, TX · Verified customer
Service date  2016-11-22
Verified Service Visit
Would recommend

Well done

Ken and the troops have been helping us for a couple of years now, always do what they say, and do it well. Knock on wood!

Bill W. · Austin, TX · Verified customer
Service date  2016-11-19
Verified Service Visit
Would recommend

Nice

My car is responding great after servicing.

Paramjeet P. · Austin, TX · Verified customer
Service date  2016-11-12
Verified Service Visit
Would recommend

Fast, friendly service.

Went in for a state inspection. Already was getting busy, so I wasn't surprised when they said it would be an hour or more, but then they got me in quicker and done in less than 30 minutes.

Sylvia C. · Austin, TX · Verified customer
Service date  2016-11-02
Verified Service Visit
Would recommend

Kenneth is excellent to work with. I trust his recommendations.

Steve G. · Austin, TX · Verified customer

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