Leesburg, VA

Hogan & Sons Inc.

416 verified reviews
89% would recommend
5 ★
312
4 ★
47
3 ★
20
2 ★
17
1 ★
20

Reviews

What customers said

Page 31 of 42
Service date  2016-03-07
Verified Service Visit

Average Customer Service

I had a safety inspection done and left my car there. The gentleman who checked me in was pleasant. My only issue is that no one called me after my car was done. I had to call to check the status of the inspection. I picked my car up after 4pm but it was actually done at 2pm. I would have appreciated if Troy would have admit to it being their fault/oversight, rather than tell me that the car had just gotten done. Honesty and great customer service is key.

Thy N. · Ashburn, VA · Verified customer
Service date  2016-03-02
Verified Service Visit
Would recommend

Really impressed

I'm new to the area and not terribly knowledgeable of cars--I just know a ripoff when I hear one. For as good as these guys are with diagnosing and fixing maintenance issues, their customer service is even better. They made sure I understood each step of the process, what repairs were critical and which ones could wait. No reservation in recommending them to others and I will be back.

Brian H. · Leesburg, VA · Verified customer
Service date  2016-02-25
Verified Service Visit
Would recommend

State Inspection

AS usual all the guys were helpful and kind - my car was serviced quickly - really before I was expecting it to be done. I had to be reminded that it was ready to go. Thanks for great service no matter how large or small the job!

Mary-Ellen B. · Ashburn, VA · Verified customer
Service date  2016-02-22
Verified Service Visit
Would recommend

Great Service

Needed a new tire and they took me right in and took care of me! Always fast, reliable and friendly service. Use them for all my auto needs.

Phyllis E. · Leesburg, VA · Verified customer
Service date  2016-02-11
Verified Service Visit
Would recommend

Oil and tranny flusb

As always they ROCK! Budget wasn't ready for trans flush but they found coupons for me and they appreciate their customers. Going on 11 years here and would recco them to anyone. Service is expenive everywhere but I know they do what they say they do and help me prioritize my car's needs.

Chrys E. · Leesburg, VA · Verified customer
Service date  2016-02-18
Verified Service Visit
Would recommend

New Tires & Shocks and Struts

Great Experience and Service!

Jim B. · Leesburg, VA · Verified customer
Service date  2016-02-17
Verified Service Visit
Would recommend

Timely service

Alex provided efficient and thoughtful service. His professionalism is unmatched.

Greg B. · Leesburg, VA · Verified customer
Service date  2016-02-17
Verified Service Visit

Unsatisfied with the service

Forgot to rotate my tires. Luckily I caugh it before leaving the shop. Forgot to install and replace the the next service sticker. Now I have to be more diligent that the work requested gets completed before leaving the shop. That is if I decided to take my vehicle there anymore.

C L. · Herndon, VA · Verified customer
Service date  2016-02-16
Verified Service Visit
Would recommend

Dead battery

Awesome group!

Sherry D. · Leesburg, VA · Verified customer
Service date  2016-02-15
Verified Service Visit
Would recommend

Pig Tail

Outstanding in all regards...best visit yet to Hogan and Sons.

Stephan L. · Leesburg, VA · Verified customer

Also on Google

Google reviews

See this shop's Google rating and a few of its Google reviews, shown separately from the reviews above.