Dobbs Tire & Auto Center

a little disappointed

I had made an appointment for an oil change yet when I arrived, Casey couldn't seem to find the appt. He then turned me over to another Dobb's worker who found the appt. Unfortunately, the oil change took over an hour and once I returned from the Mall and saw that my car was finished, I still waited another 5-10 minutes to leave. Casey even informed me that 'the paperwork' wasn't done. If I have an appt. set up, I don't understand why the process has to take over an hour and a half.

Top of the Top

Great job "Of Course". This is all there is to say.

Very nice service

Thank you for taking care of the service I needed and helping keep the costs down by honoring the coupon I had and making sure I had rebate information etc...

As always, great service! Thank you Joe & CJ

The best around!

Joe is the best manager of a Dobb's that I have ever encountered. If you want stellar service then you need to use this location. I have used countless shops for all kinds of work and this location is my favorite, I have got several sets of tires and alignments.

TOP OF THE TOP

As usual, In/Up/Fix/OUT just as stated. Thanks GARY

Great service!

Great service at this location, as always. Service completed in a timely manner. Staff is polite. Switched to this location instead of the one closest to me. The other location seemed to always find more to be done on our vehicles every time we went for service we requested. SoCo Mall location also allows me to walk to the mall instead of spending the wait time in the lobby.

As I would expect from a facility, they were ready to service the work planned to replace the tires and had the job completed on time.

TOP OF THE TOP

The management staff will go ALL OUT to ensure the customer's service is completed in a timely manner; even if means, walking to an auto dealer to ensure delivery of parts despite traffic conditions on the streets. (12/30/15- stop light and traffic was horrible because of the closed roads throught the STL MO area.) A normal 10 minute drive on Lindbergh turned out to be 30 + minutes. In addition, all staff members ensure all customers were treated with highest respect and made fully aware of the complete step-by-step process. GREAT (tough) DAY.

Great Service

As always great service in a timely manor. The staff always courteous and helpful.