Dobbs Tire & Auto Center

Leaky tire stem

Service was great & professional. Improved my car by replacing original pressure monitor & stem with a better one.

Great service!

Went in for an oil change, finished in a timely manner. Let me know of all other things I needed done on my car as a curtesy. Very nice staff!

Very pleased

They always take care of any problem I have. Long time customer.

Everything taken care of in timely manner. Good service.

Dobbs review..Disappointment

Been a customer for years. I came in to have a tire leak repaired. I was told by the counter person I would be out in 45 minutes. An hour and a half later, I was advised I had numerous things wrong with my car including; tie rods, brake fluid needed changing, rear differential needed changing, brake light out, serpentine belt, etc. I was not informed this was going to be done. Had I been told, up-front, I would have denied the inspection because I needed my tire fixed to leave for vacation. I did tell him that. Instead, I am held hostage to their incompetence and was an hour late on getting to leave as planned. I understand that the counter person is on commission and tries to find any and everything wrong with the vehicle so he can make money, however, when told I am on limited time and only want a tire repair, what makes him think he can hold me up for a complete investigation of my car when I only want the tire fixed?

Oil change

I've been going to Dobbs for quite some time now. Oil change went well, but after checking things out (which I appreciate) their estimate time on getting the other repairs was about 60 minutes off. I don't mind waiting just would like an accurate time, or even later. The place was packed with cars, & it seemed like they are under staffed at the time.

Oil change & tire rotation

It was quickly done. I have consistent service from Dobbs each time that I come.

Bad Manager

My wife and I were in to get new tires on our vehicle and to have a rear latch repaired. Everything was great as usual (I've been coming there since the store opened). We picked up the vehicle on Saturday and Sunday morning the left rear had lost almost all of the air. We brought it back on Monday and the tire was fixed for free. As my wife was picking it up the manager, Mike Cillo, began to question why it was free. He then went into some tirade about how it shouldn't be free, the car battery was about dead, and the transmission was in need of service. He even said he was surprised the vehicle even started and would run. The battery and transmission fluid weren't even checked. He was extremely rude to both his associate and my wife. Everything was fine on Saturday and we really don't understand why Mike would exhibit this type of odd and disturbing behavior. Every single time I've been there it has been 5 stars for sure. By the way, Clint know us by name and is always great!

Tire replacement

Clint is always very helpful great service.

no complaints on the service. Counterperson was extremely pleasant although he was not wearing his name tag so I can't refer to him specifically.