Round Rock, TX

Lamb's Tire & Automotive #13 (Brushy Creek)

15909 Great Oaks Dr
Round Rock, TX 78681
83 reviews · 82 verified
95% would recommend
5 ★
69
4 ★
8
3 ★
2
2 ★
2
1 ★
2

Reviews

What customers said

Page 5 of 9
Service date  2017-01-31
Verified Service Visit
Would recommend

Lexus owner

Excellent!

Robert H. · Austin, TX · Verified customer
Service date  2017-01-25
Verified Service Visit
Would recommend

Oil Change

I took my car in for its oil change and they did exactly that without trying to get me to do anything else on my car.

Ernest S. · Austin, TX · Verified customer
Service date  2017-01-21
Verified Service Visit
Would recommend

Excellent service

Went to Lamb's Tire and Automotive to get my car state inspection and was easy, fast without any problems. highly recommended. I wont go anywhere else.

Rodolfo G. · Round Rock, TX · Verified customer
Service date  2017-01-21
Verified Service Visit
Would recommend

Excellent!!

Great experience & price. I was greeted in a friendly and helpful manner. The waiting area was clean and comfortable. They took care of my car right away for my state inspection. Highly recommend!

Cassie D. · Austin, TX · Verified customer
Service date  2017-01-17
Verified Service Visit
Would recommend

Inspection Time

I had a great experience getting the inspection done on my Ford Ranger. Also had an oil change. Very friendly and helpful customer service guy...

Harriet R. · Austin, TX · Verified customer
Service date  2017-01-17
Verified Service Visit
Would recommend

Great service

Service with a smile. Great folks very knowledgeable. Always fix my truck When I need it, in a timely manner. And my sales rep is great and friendly

Bobby K. · Round Rock, TX · Verified customer
Service date  2017-01-05
Verified Service Visit
Would recommend

Great and fast service.

Joan B. · Austin, TX · Verified customer
Service date  2017-01-03
Verified Service Visit
Would recommend

Great Service!

They did exactly what I asked them to do for my vehicle and while they did inform me of another potential problem, they were not overly insistent or pushy about it like some places are. John has been great to work with during my two visits to this location.

Danny P. · Round Rock, TX · Verified customer
Service date  2017-01-02
Verified Service Visit

Toyota Sequoia Truck

Overall our rating is poor. The mechanic's diagnosis contained incomplete statements and conclusions regarding how severe the damage was to the rear axle and overall suspension. Dee Dee and the mechanic were unable to communicate to my wife or I regarding a damaged axle or shock. My wife drove the truck after paying for two tires only to discover the steering wheel was turned to the right 20-30 degrees. When she called the store the man told her that if the car had a damaged axle it was was unsafe to drive. Why couldn't the axle be determined damage and communicated to use prior to release is the car? I asked the shop manager to call me and explain to me why there is an incomplete diagnosis and miscommunication between his employees and my wife and I. It has been three days and I have not heard from anyone. My wife is scared to drive the Sequoia. We have been using Lambs for over 6 years and paid thousand of dollars in multiple car repairs. This situation is disappointing.

Scott R. · Austin, TX · Verified customer
Service date  2016-12-30
Verified Service Visit
Would recommend

Mirror replacement

Excellent service. Quick, polite, reasonable prices.

John T. · Austin, TX · Verified customer

Also on Google

Google reviews

See this shop's Google rating and a few of its Google reviews, shown separately from the reviews above.