Dobbs Tire & Auto Center

Leonard Harris

I have been using Dobbs Tire & Auto center for over 10 years and the service is great!!! My most recent visit was another pleasant experience and I was pleased with the service again! Just a few weeks ago one of the service mechanics recommended me to another repair shop for work that Dobbs doesn't perform and saved me over $1,500.00 now that's looking out for your loyal customers!!! Thanks for all your years of servicing our vehicles, Leonard Harris!!!!

Great service

Tom got me in and out really fast. Same day appointment

New Tires

06/30/16 had four new tires put on our 2012 Mazda. received a phone call from Dobbs stating that the front end alignment was checked and the right wheel was "towed-out" a number of degrees and that an alignment was recommended. I was told there was a $15.00 instant rebate for an alignment so I authorized one. A couple of days after I picked up the car while driving on a three-lane highway I noticed a pretty heavy vibration present with the car at 60 m.p.h.. A couple of days later I was on the same highway and I noticed that the front end of the vehicle was dramatically pulling to the left; I had to use A LOT of steering wheel input to correct for it. I returned the vehicle to Dobbs on 07/07/16 and explained the situation to them and left the vehicle. When I picked up the vehicle I was told that the alignment was good but there was a "radial tow" present with the vehicle that was causing the pull to the left and it was repaired at no charge.

battery cables

terrible. been using Dobbs for 20 years. I was the company spokesman on radio and tv. I'm still identified with Dobbs, so when I get shoddy service it reflects on me. I brought in my car for new battery cables. I was charged 82 dollars, parts and labor. They DID NOT put battery cables in. They put a new lead battery connector. 82 dollars. I took pictures. That's fraud, charging for work that was not done, and for parts that were not installed. What happened to you people? Used to have great counter people, adults, meeting your customers. Now you have children who don't know a cable from a connector. I did get my money refunded, so we're square. But you've lost a lifetime customer who will never recommend Dobbs again. Craig Hawksley

excellent

always courteous and gives full explanation of my car's condition

Found a large staple in my tire. Service was excellent, as always. I have a Dobbs center within 2 miles from my house but I love the service I get at the Yorkshire dealer.

Brake Service

We felt a shimmy when braking at highway speeds. Dobbs diagnosed and resolved the problem quickly. Always our first choice for reliable service.

Upsell

I've been going to Dobbs for a long time, but recently feel like everything is for the upsell. When my tail light was out a simple taillight replacement is what needs to be done, not offering a $114.00 electrical diagnostic tool.

noted rear license plate light out...excellent prompt service

Great and timely service!