2019/03/225
Mar 2019
22
James L. from Appleton, WI
Recommended
5 Star Rating
I went in for an oil change and grinding noise and they addressed that and called to see if I wanted new air filter and I did. But they didnt hassle me to address anything I didnt come in for, which is appreciated. Great customer service.
2019/03/205
Mar 2019
20
Michael W. from Oshkosh, WI
Recommended
5 Star Rating
They're the best.Always willing to make it happen.Top notch.Etc.
2019/03/195
Mar 2019
19
Daniel L. from Appleton, WI
Recommended
5 Star Rating
Thank you for the great service My wife was very satisfied
2019/03/175
Mar 2019
17
Gary V. from Kimberly, WI
Recommended
5 Star Rating
very good
2019/03/155
Mar 2019
15
Bill V. from Appleton, WI
Recommended
5 Star Rating
Installed new tires. Customer service, pricing and communication was great. I have been a loyal customer for years & always recommend Matthews.
2019/03/125
Mar 2019
12
Raymond V. from Appleton, WI
Recommended
5 Star Rating
excellent
2019/03/095
Mar 2019
09
Jon K. from Appleton, WI
Recommended
5 Star Rating
As always, great service by great people. It's the only place to go
2019/03/085
Mar 2019
08
Melissa S. from Neenah, WI
Recommended
5 Star Rating
My car started making an awful squealing noise, non-stop. This was a Friday, and of course, it was like pulling teeth to find anyone to take me on a Saturday. Matthews explained that they, too, were booked, but if I could get the car there, they would at least be able to diagnose it, and take it from there. Turns out, my car needed some TLC!! They gave me a quote, which of course made me sad as I was not expecting so much to be wrong with it. But, I was surprised when I picked it up that it was less than they quoted! My car no longer squeals, and has it's pick up and go back :) Thank you especially to Rick, as he was willing to help a girl out even when they were already swamped.
2019/03/085
Mar 2019
08
Susan S. from Kaukauna, WI
Recommended
5 Star Rating
The people that work here are so nice, informative, anddo excellent work!
2019/03/073
Mar 2019
07
Eric L. from Appleton, WI
Recommended
3 Star Rating
I was a little surprised by the cost to check it out...I was billed 108.00 roughly for checking out the things I had listed that were happening, and I thought I was quoted on the phone that it would be approximately $40.00.When I went to pick it up and pay the initial bill and I questioned it, I was told that that was the charge for your diagnostics you perform and that was the work I had signed off on. I don't think I misheard the gentleman I spoke with initially on the phone, but I would say that had I known it would cost me over $100 just to look at it and diagnose the issues, I would have considered taking it elsewhere. Again, I thought the initial cost was going to be 40 bucks or so to do this.