2022/05/055
May 2022
05
Brian and Lori M. from Wausaukee, WI
Recommended
5 Star Rating
The customer service was amazing. Everyone were very friendly and respectful. Especially Patrick. He went above and beyond my expectations of customer service that I have experienced in years. We were looking for new wheels/tires for our corvette and we showed Patrick what we wanted and he went out to websites and found a set that we just love. The communication was awesome. We live an hour and a half away and will not hesitate to make the drive for the exceptional service of this team.
2021/10/285
Oct 2021
28
Jon K. from Appleton, WI
Recommended
5 Star Rating
I've been going to Matthews Tire - East Side for over 15 years. I've taken at least 10 different vehicles there over the years for tires, oil changes & various repairs. I have yet to be disappointed with dozens of visits.Craig, Mark, Dan, Paul & Patrick have always treated me with respect and like a friend.
2020/11/081
Nov 2020
08
Shannon K. from Appleton, WI 1 Star Rating
Brought my van in for an oil change, windshield wiper replacement, blinker light burned out, and brake light replacement bulb. Brought my van in at 740 and wasnt finished until 440, which was ok because they gave me a courtesy car, but seemed like they almost forgot about it, as I drove past on my break at 130 and the van hadnt moved, I called and asked if it was going to be ready that day and they acted like they didnt really know about my an but assured me it would be done. When I picked it up the guy checked me out, gave me my keys and said nothing. Went out to get in my van, unlocked it and saw the brake like still burned out. I went back inside to ask why and they claimed I never said anything to them about that light..dont they always check all the lights during an oil change ? They pulled my van back in and did fix the light..after waiting another 5 minutes I left again only to discover they had not reset the oil light. I went to the West College location the next day to fix
2020/11/035
Nov 2020
03
Jim S. from Combined Locks, WI
Recommended
5 Star Rating
Good job
2020/11/025
Nov 2020
02
Jerome H. from Kimberly, WI
Recommended
5 Star Rating
Timely, friendly, and complete
2020/10/305
Oct 2020
30
Karen V. from Appleton, WI
Recommended
5 Star Rating
Great service and quick !
2020/10/285
Oct 2020
28
Marcia & Gary S. from Kaukauna, WI
Recommended
5 Star Rating
Great as usual
2020/10/275
Oct 2020
27
Colleen H. from Kimberly, WI
Recommended
5 Star Rating
It was a good experience. I had an oil and tire rotation completed, nothing complicated!
2020/10/265
Oct 2020
26
Tim H. from Reedsville, WI
Recommended
5 Star Rating
Excellent service!
2020/10/165
Oct 2020
16
Tim R. from Appleton, WI
Recommended
5 Star Rating
As always did well at a very fair price. Much cheaper than the dealerships.