2017/12/045
Dec 2017
04
Sue K. from Waukesha, WI
Recommended
5 Star Rating
I was very happy with the way I was treated and the efficiency of everyone there. I was from out of town and in a bind. My new tires were mounted and I was on my way in a short amount of time to make it home in time for a special family gathering. Thank you to everyone who made that possible.
2017/12/025
Dec 2017
02
Brian / Tami L. from Fond Du Lac, WI
Recommended
5 Star Rating
Always friendly and great customer service.
2017/12/025
Dec 2017
02
Joe D. from Mount Calvary, WI
Recommended
5 Star Rating
Honest and good people. Very dependable for all my vehicle needs
2017/12/015
Dec 2017
01
Tim N. from Fond Du Lac, WI
Recommended
5 Star Rating
Great service and the best price on tires I could find with all the amenities.
2017/12/015
Dec 2017
01
Marianne A C. from Fond Du Lac, WI
Recommended
5 Star Rating
Great job as usual.
2017/11/302
Nov 2017
30
Lisa M. from Fond Du Lac, WI 2 Star Rating
Took our van in to get new tires, they had a good deal and got us in pretty quick. They called while our van was there and gave me a list of other items that needed to be done; including replacing a tire rod so the tires could be properly aligned. I asked if it could be done that day, he said it could. Apparently that was a miscommunication because upon examining our receipt, the tire rod replacement was listed as declined and the alignment was not done. I was very frustrated as I thought I had clearly stated that I wanted the tire rod replaced while my car was in the shop. Overall a very frustrating experience as now we have to coordinate again to bring the car back in!
2017/11/305
Nov 2017
30
Mark O. from Fond Du Lac, WI
Recommended
5 Star Rating
wonderful service as usual
2017/11/293
Nov 2017
29
Mike C. from Fond Du Lac, WI 3 Star Rating
Does good work, very friendly. Only problem is that it took them much longer to do the work due to corrosion issues with the wheel bearing so they asked if they could charge me extra for the extra time it took, as well as the damage they did to an adjacent part. I agreed, but a quote should be a quote, I've never heard of any place charging an extra $100.00 because they struggled with the job.
2017/11/293
Nov 2017
29
Azad M. from Fond Du Lac, WI
Recommended
3 Star Rating
I got my tires changed to Michelin Defender T+H.My only concern with Matthews was they asked me for the tire alignment check (free service). When I went to pick up my car in the evening, they charged me around $80 for the tire alignment saying that it was required.They did not bother to even check with me whether I actually want it or not. That's really bad.
2017/11/255
Nov 2017
25
John - Cindy L D. from Fond Du Lac, WI
Recommended
5 Star Rating
Everyone does a great job and they are very knowledgeable and friendly.


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